How Does the Calocurb 30-Day Money-Back Guarantee Work?Updated 19 hours ago
At Calocurb, your satisfaction is our top priority, and we’re confident from our clinical studies that when used correctly, Calocurb can help support your weight health journey. We’re here to help so reach out and we can help you use Calocurb correctly and provide support.
Every body is different and very occasionally Calocurb doesn’t work for certain customers. If you are one of this small number of people, we offer a 30-day money-back guarantee if you can request a refund within 30 days of receiving your product.
How the Guarantee Works
- Eligibility: The guarantee applies to a customer’s first-time purchase of Calocurb via calocurb.com or calocurb.co.nz.
- Time Frame: You must request your refund within 30 days from the date your order was delivered.
- What is Refunded:
- If you have purchased one bottle, and it has been opened, we will refund the purchase price of that bottle, to the card you made the purchase from.
- If you have purchased more than one bottle and the other bottle(s) are still sealed and in their original sealed box, then request return details information, and the rest of the purchase will be refunded when the bottle(s) are returned to our warehouse with no damage.
- How to Request: Simply contact Calocurb support with your order number and reason for your request. Our team will provide easy, step-by-step instructions.
- Returns: You may be asked to return any unused product or packaging. Calocurb will provide return instructions if required.
- Refund Process: Once your request is approved (and any returns received, if applicable), your refund will be processed to your original payment method. Refunds typically appear within 5–10 business days.
What’s Not Covered?
- Shipping costs are non-refundable.
- The guarantee does not apply to repeat purchases, subscription renewals, or free/promotional items.
- This guarantee is only applicable on 125mg x 90 pack purchases direct from calocurb.com and calocurb.co.nz.
- For the avoidance of doubt, this guarantee does not cover Calocurb purchases from 3rd party resellers of Calocurb such as Amazon or retail partners and we encourage you to check their refund and returned policies to see if they can assist.
Need More Help?
Still have questions or want to start your claim? Contact our support team and we’ll be happy to assist you.Still have questions or want to start your claim? Contact our support team and we’ll be happy to assist you.